Shipping Policy

At BlackWater Infusions, we aim to ensure your orders arrive smoothly and on time. Here’s everything you need to know about our shipping process:

Free Shipping

Enjoy complimentary shipping on orders over ₹500 (standard postage with tracking).

Standard Shipping

For orders below ₹500, we’ve got you covered! Standard shipping is available for a small fee of ₹80 (includes tracking).

Dispatch Location

All orders are shipped from our warehouse in Hyderabad.

Quick Dispatch

Orders placed before 2 PM IST are dispatched the same day.

Shipping Process

We’re dedicated to providing a seamless shopping experience at BlackWater Infusions. Here’s how we manage shipping:

Dispatch Time

Our goal is to process and ship your order within 1 to 2 business days. In some cases, it may take up to 5 business days, but we’ll keep you updated throughout the process.

Delivery Method

We collaborate with reliable logistics partners for standard delivery. Once your order leaves our warehouse, you can expect it to arrive within 3 to 5 working days.

Tracking Information

You will receive tracking details via email or SMS once your order is on its way.

Shipping Responsibility

Once your package is with the postal service, they are responsible for its safe delivery. While we take great care in packaging your items securely, we cannot be held liable for any issues that occur during transit. If any problems arise, we’re here to assist you, but please note that delivery is ultimately out of our control.

Get in Touch

If you have any questions or concerns about your shipment, don’t hesitate to contact our support team through our Contact Us page. We’re here to help!

Contact Information

Address:
Blackwater Infusions Private Limited
Shop No 149/2, Malleshpalya Road, CV Raman Nagar,
Bengaluru Urban, Karnataka - 560075.
Email: care@blackwaterinfusions.com
Mobile:+91 9347400985